Who to ask
The team
Haven Collective is run by Em, nottzlad565 and Shadz, together and as equals. Putting names on this page is deliberate: you should know who is accountable for the rules, the bans and the money.
The fastest way to reach any of us is Discord. Find us in the server at discord.gg/havencollective. For anything involving a payment, a missing kit or a ban appeal, open a ticket on this site instead. It keeps a record, and it will not get lost in a DM.
Who runs Haven Collective
Em
Runs Haven. Discord: emmcguiness
nottzlad565
Runs Haven. Discord: nottzlad565
Shadz
Runs Haven. Discord: oshadz
Admins and moderators
Shadowprotocol
Admin and moderator. Discord: agitzshadow
Who to ask about what
Bans and appeals
Appeals go through a ticket on this site so there is a record of them. Arguing in chat will not speed it up.
In game problems
Griefing, spam or rule breaking: open a ticket or say so in Discord. A clip or a screenshot helps more than anything else.
Payments and kits
Anything to do with an order, a missing kit or linking your account goes in a ticket, with your order reference.
If you want to help run Haven, open a ticket rather than asking in chat. What matters most is that you already play here and that people recognise your name. Hours on the server count for more than a well written application.
Every application gets an answer, including the ones that are a no.